Help
FAQs
The FAQs below provide quick, simple answers to commonly asked questions.
What is TraffWeb?
How do I pan around my map display?
How do I zoom in and out of my map display?
How do I know what scale my map display is at?
Is there a location map available?
How do I find a specific street, postcode, or town?
How do I know what each line style/symbol represents?
How do I view specific features?
How do I get more information about the features on display?
Why does the map show old road layouts and/or not display new areas/housing estates?
What do I do if I require further help or experience problems?
What is TraffWeb?
TraffWeb is an internet-based GIS application that enables you to view your road/parking restrictions.
Users are able to see what restrictions are currently enforceable in specific areas and streets as well as find out what was enforced in the past, and what will be enforced in the future.
In addition to this they are able to view information about restrictions with regards to what the enforcement is (e.g. No Waiting At Any Time, Residents Parking Mon-Sat 8am-6pm, etc), when it came into effect and when it will be revoked (if applicable), and a description of the restriction's physical location.
How do I pan around my map display?
Use the 'Arrow' buttons in the top, left-hand corner of your map display to pan the map in a particular direction.
You can also pan by clicking and dragging the map display itself.
How do I zoom in and out of my map display?
Use the 'Zoom Bar' to zoom in and out of the map. Clicking on the '+' button will zoom in by one level and and '-' button will zoom out by one level. Similarly you can click along the 'Zoom Bar' itself to go directly to the chosen zoom level, or user the 'Zoom Slider' and drag it to the required zoom level.
Alternatively you can also zoom by hovering over the map display and using the scroll/wheel button on your mouse. Scroll up to zoom in and scroll down to zoom out.
How do I know what scale my map display is at?
A map scale bar is provided on your map display in the bottom, left-hand corner. This is updated everytime you alter your zoom level. Hovering over this scale bar will also display the current map scale ratio (e.g. 1:800).
Is there a location map available?
You can view a location map along with your main display by clicking on the little '+' in the bottom, right-hand corner of the screen. THe location map wil appear onscreen and a red square will denote the area that you are zoomed in to. You can pan your main map display by clicking and dragging this red square.
You can remove the location map from your display by clicking on the little '-' in the bottom, right-hand corner of the screen. The location map will be hidden from view.
How do I find a specific street, postcode, or town?
Click on the 'Find' section heading on the left-hand side of the screen. Once expanded you will be able to enter the street, postcode, or town/area of interest (either in full or in part), and then click on the 'Find' button. If only one match is found the map display will update automatically to show the specified area once located.
If your search matches more than one possible area on the map, a list will be displayed, allowing you to select the relevant one before it is located and your map is updated.
If your search doesn't match any areas on the map, a message will be displayed below the 'Find' button informing you of this.
You can minimise the 'Find' section again by clicking on the section heading.
How do I know what each line, region and symbol represents?
By clicking on the 'Features' section heading to expand it, a list of all map features will be displayed.
In addition to this you can also click on individual features to view information about what exactly they represent.
How do I view specific features?
Click on the 'Features' section heading on the left-hand side of the screen to expand this section and list all current feaures displayed onscreen. You can add specific feautres to the view by selecting them. The map display will be updated automatically once an option has been selected or unselected.
You can minimise the 'Features' section again by clicking on the section heading.
How do I get more information about the features on display?
Hover over a feature on your map display to view information with regards to what it represents.
You can close the information box either by clicking on the red 'X' or by clicking elsewhere on the map display.
Why does the map show old road layouts and/or not display new areas/housing estates?
The mapping used within TraffWeb is that which is used by your local Council. It is supplied to them from a third party supplier, Ordnance Survey. Therefore any inaccuracies may be due to either your Council not having yet updated the mapping, or that Ordnance Survey has not yet supplied the updated maps.
If you feel your maps are out of date and need updating, please contact your local Council to discuss the situation.
What do I do if I require further help or experience problems?
If you have any issues with using the software or experience any problems, please contact Buchanan Computing at the details below:
Tel: 020 8846 3220
Email: support@BuchananComputing.co.uk
